Exhibitor FAQs

Q: How do I select my booth location?
A: Booth availability changes from day to day. You can submit an application with multiple choices and the Show Manager will contact you to confirm the space you are being allocated. If the choices you submitted are all taken, the Show Manager will suggest an alternative location.

Q: Can I share a booth with another company?
A: No, we don’t permit the sharing of booths but 10 x 5 spaces are available.

Q: Can I run a prize contest from my booth?
A: We encourage exhibitors to run prize contests from their booths. These contests will be listed on our website. All prize contests must be approved by show management. Prizes offered must be products or services of the exhibitor or another exhibitor in the show. Only in exceptional circumstances, do we permit prizes to be offered by non-exhibitors. The Show must be notified of all prize winners immediately after the Show. Show Management will assist with any draws upon request. Please complete and submit the Contest Draw Form from the Exhibitor Kit page where you’ll find it listed in the Optional Show Forms category.

Q: How do I obtain an Exhibitor Kit with Order Forms?
A: All Exhibitor Kit information can be downloaded from this website.

Q: What’s included in my booth space?
A: We include an 8 ft. drape backdrop and use of dollies for move-in and move-out. You are responsible for ordering electricity as well as any booth furnishings. (see Exhibitor kit section)

Q: Do I have to order from the Official Show Decorator (Freeman) or can I bring my own furnishings?
A: You may bring your own furnishings including booth carpeting and tables and chairs.

Q: Is there wireless Internet?
A: Yes. Wireless internet can be ordered from the facility. Information will be provided in your show manual.

Q: Can I order phone lines for credit card processing?
A: If you need dedicated land lines for credit card processing, they can be ordered from the facility. Information is included in your show manual.

Q: Are there ATM machines on site?
A: There are ATM machines in the building and they are kept stocked with cash throughout the weekend.

Q: When can I set up?
A: Set-up on Friday is from 1 p.m.to 7 p.m. We require that booths be set up by Friday at 7 p.m. If you wish to set up outside of the the 1 p.m. to 7 p.m. period, please contact the Show Manager.

Q: Can I set up on Saturday morning?
A: The loading bay area will not be accessible by vehicles after 10 a.m. on Saturday morning. No dollies or fork-lifts will be allowed on the show floor on Saturday morning after 10 a.m. After 10 a.m. on Saturday and Sunday, you may only hand carry items to your booth.
If you plan to set up a display on the Saturday morning, you must notify us in advance and the set-up must be completed by 10 a.m.
If any booth space is empty at 10 a.m. on Saturday, the booth space will be forfeited and we will reallocate the space.

Q: Do I need insurance?
A: Each exhibitor is responsible for having insurance to cover loss or damage to exhibitor property as well as having public liability insurance against injury to the person and property of others. Proof of insurance is required before you can set-up.

Q: Do I pay for parking?
A: There is pay-parking on-site 7 days a week. ($7 flat rate). There is a multi day discount available.  Refer to EY Parking Pass in Exhibitor Kit/Optional Show Forms.

Q: Where do I pick up my show badges and how many do I receive?
A: For all questions regarding badges please see the Badge Order Form on the Exhibitor Kit web page under Mandatory Forms .

Q: Do you need names for the Show badges?
A: Yes. We prepare exhibitor badges with individual staff names. You will find the Exhibitor Badge form in your Exhibitor Kit.

Q: Can I leave my truck in the parking lot overnight?
A: Yes. You can leave vehicles in the parking overnight, however you assume responsibility for theft or damage.

Q: Do I need a scheduled time to unload my truck(s)?
A: No. Truck unloading is handled on a first-come basis. Show staff will be in the loading bay area and will provide unloading instruction. Complimentary dollies are available. If you require a fork lift truck this must be ordered in advance from Freeman’s (see Exhibitor Kit page).